Privacy Policy

1. Introduction

Skilldish ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share information when you use the Skilldish mobile application and related services.

2. Information we collect

• Account and profile: Name, email address, phone number, profile photo, role (student/chef), and any information you provide in your profile or when registering.
• Usage and device: How you use the app (e.g. screens, actions), device type, operating system, and identifiers needed for the app to function (e.g. for push notifications).
• Payment-related: We do not store your full card details; payment processing is handled by third-party providers. We may store purchase history, transaction references, and related data needed for access and support.
• Content you create: If you are a chef, we store recipes, collections, images, videos, and descriptions you upload.
• Communications: Support messages, feedback, or other communications you send to us.

3. How we use your information

We use your information to:

• Provide, maintain, and improve the app and services (e.g. learning content, chef profiles, search).
• Create and manage your account and authenticate you (including login with email or username).
• Process purchases, subscriptions, and payouts (for chefs) and to enforce access (e.g. locked vs unlocked content).
• Send you important service updates, security alerts, and (with your consent) marketing.
• Respond to support requests and enforce our terms.
• Comply with law and protect our rights and users' safety.

4. Sharing of information

We may share your information with:

• Service providers that help us operate the app (e.g. hosting, analytics, payment processors, push notifications, video hosting).
• Other users only as needed for the service (e.g. chefs' public profiles and content; students' activity only where relevant, such as ratings).
• Authorities when required by law or to protect rights and safety.

We do not sell your personal information to third parties for their marketing.

5. Data retention

We keep your data for as long as your account is active or as needed to provide the service, resolve disputes, enforce agreements, and comply with legal obligations. You can request deletion of your account and associated data subject to applicable law.

6. Security

We use technical and organisational measures (e.g. encryption, secure storage, access controls) to protect your data. No system is completely secure; we encourage you to use a strong password and keep your login details private.

7. Your rights

Depending on where you live, you may have the right to: access your data, correct it, delete it, restrict or object to certain processing, and (where applicable) data portability or to withdraw consent. To exercise these rights or ask questions, contact us using the details below.

Account and data deletion

How to request: Contact us at info@skilldish.org to request deletion of your account and associated data.

What happens: We will delete your account, profile, and purchase history. Some data may be retained as required by law or in anonymized form.

We process deletion requests within 30 days.

8. Children

Our service is not directed at children under 13 (or higher age if required in your country). We do not knowingly collect personal data from them. If you believe we have done so, please contact us so we can delete it.

9. International transfer

Your data may be processed in countries other than your own. We ensure appropriate safeguards (e.g. contracts, standard clauses) where required by law.

10. Changes

We may update this Privacy Policy from time to time. We will notify you of material changes via the app or by email where appropriate. Continued use of the app after changes constitutes acceptance of the updated policy.

11. Contact

For privacy questions, requests, or complaints, contact us at:

Email: info@skilldish.org